Shipping & Delivery

Local Shipping

We use Australia Post. We ship from our showroom 6/5 Dowsett Street. South Geelong, Victoria 3220. Australia.

Please allow 1-3 business days to process your order before you receive your Design Approval Form. From sample approval, you need to allow for 8-10 weeks before items are shipped. A tracking number will be sent via email and tracked by Australia Post.

ServiceSpeedCoverage
Standard ShippingDelivery in 2 or more business days after postingCovers all of Australia. Sending to same state: Metro – up to 2 business days. Country – up to 5 business days. Sending interstate: Metro – up to 3-6 business days, depending on lodgement and destination points. Country – Please ask at your local Post Office
Express ShippingNext business day deliveryCovers 80% of Australian business addresses, private addresses and Post Office Boxes. Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only. If your item is for an address outside the Express Post network, we’ll use the fastest possible transport links, but it won’t be covered by Australia Post Next Day Guarantee.

Check Australia Post standard delivery timetables instead.

Overseas Shipping

We use DHL. Shipping rates and lead times internationally vary depending on the size of the shipment and the destination. Internationally we “Deliver at-place” meaning you are responsible for the payment of any local duties, taxes or clearance fees. Animi Equine are currently unable to advise the value of the charge at the time of purchase. We advise using a duties calculator in your country.

A tracking number will be sent via email and tracked by DHL.

All International shipments will NOT include the Australian 10% GST. This will go towards absorbing international shipping surcharge

CountryZoneMatrixIDShipping Cost P/Product
AustriaEU1E515%
BelgiumEU1E515%
BulgariaEU2F520%
CanadaAM1D410%
CyprusEU2F520%
Czech RepublicEU2F520%
DenmarkEU2F520%
EstoniaEU2F520%
FinlandEU2F520%
FranceEU1E515%
GermanyEU1E515%
GreeceEU2F520%
Hong KongAP1C25%
IrelandEU1E515%
ItalyEU1E515%
JapanAP1C25%
LatviaEU2F520%
LithuaniaEU2F520%
LuxembourgEU1E515%
MalaysiaAP1C25%
MaltaEU2F520%
MexicoAM1D410%
NetherlandsEU1E515%
New ZealandAP2D110%
NorwayEU3F520%
PolandEU2F520%
PortugalEU1E515%
RomaniaEU2F520%
SingaporeAP1C25%
SlovakiaEU2F520%
SloveniaEU2F520%
SpainEU1E515%
SwedenEU2F520%
SwitzerlandEU3F520%
United KingdomEU1E515%
United StatesAM1D410%
SwitzerlandEU3F520%

Payments

Once you have completed your order online, you will receive an email confirming your order and payment have been received. Payment for these orders can be made by credit card Visa, Mastercard, Amex, Apple Pay and Google Pay.

Supported Countries: Australia, Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States

To process an order over the phone, please contact us directly with details of your order, preferred payment method, your shipping address, email address, and phone number.